PRODUCTS
Do you customise print sizes?
Unfortunately, we do not customise print sizes. Each print comes in a choice of three sizes. These sizes are specified to best showcase each art print.
How do I look after my prints?
Avoid exposure to direct sunlight. Wipe clean with a dry cloth.
What if the original artwork isn’t what I expected?
We want you to love your art. If you do change your mind, we have a (7) seven-day change-of-mind return policy. You can return your art to us within (7) seven days in exchange for a store credit. All store credits are valid for one year from the date of issue. All returns must be in ‘as new’ condition and packaged securely in the original packaging. The customer will be responsible for return shipping costs.
To request a return, please contact us as soon as possible. To do this simply contact us via our contact us page or email us at contact@hillierskusegallery.com. with the order number and images of the damaged print.
SHIPPING
Where do you ship from?
All artwork is shipped directly from each artist.
What is the cost to ship internationally?
For all international shipments to selected countries please contact us and we will walk you through the required process. The receiver will be responsible for the international customs/import fee and taxes which vary with every country. Please check with your country’s customs offices and consider the additional costs that might be involved.
What do I do if my product is damaged on delivery?
We offer returns on any framed or unframed prints damaged in transit where delivery has been arranged by us using our preferred courier. If damage has occurred a return lodgement must be placed within (7) seven days of delivery. For more information please see our Shipping and Returns Policy.